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Privacy Policy

 

Privacy Statement

Seed and Grain Readiness and Response Incorporated (SGRR) is committed to protecting your privacy and handling personal information in a safe, transparent, and responsible manner.

This Privacy Statement explains how we collect, use, store, and share your personal information in accordance with the Privacy Act 2020.

In this statement, personal information means any information about an identifiable individual.


1. Who We Are

SGRR is a New Zealand incorporated society that supports arable growers through biosecurity readiness and response, including the development of knowledge, tools, and industry coordination systems.


2. What Information We Collect

We may collect personal information when you:

  • use our website
  • submit forms or make enquiries
  • create or use an account
  • register for events or workshops
  • calculate or pay levies
  • complete annual returns
  • interact with our communications or social media

The information we collect may include:

  • name and contact details (e.g. email, phone number, address)
  • organisation or farm-related details
  • account history (e.g. levy payments, annual returns)
  • payment and transaction details
  • information you provide through forms, surveys, or engagement with us
  • technical data (e.g. IP address, browser type, website usage)

We only collect information that is necessary for our functions and activities.


3. Why We Collect Your Information

We collect and use personal information to:

  • support biosecurity readiness and response activities
  • communicate with growers and stakeholders
  • administer levies and annual returns
  • provide information, tools, and services
  • manage events and engagement activities
  • improve our website and services
  • carry out research, analysis, and reporting
  • meet legal and regulatory obligations


4. How We Use Your Information

Your information may be used to:

  • provide services and respond to enquiries
  • support industry coordination and planning
  • inform research and operational decision-making
  • generate reports and insights

Where possible, information used for reporting or research is aggregated or de-identified so individuals and specific properties cannot be identified.


5. Biosecurity and Sensitive Information

Some information collected by SGRR may relate to biosecurity risks, crop production, or farm practices.

We recognise this information may be sensitive. We take steps to:

  • restrict access to authorised personnel only
  • use aggregated or de-identified data in reports and outputs
  • avoid identifying individuals or specific properties unless required
  • handle information in a way that supports industry trust and protects commercial interests

Information may be used to support biosecurity readiness and response activities where necessary.


6. Sharing of Information

We may share personal information where necessary with:

  • industry organisations and partners
  • research providers and service providers
  • government agencies and regulators

This may include sharing information to support biosecurity response, industry coordination, or where required under the Biosecurity (Response Arable Crops Levy) Order 2023 or other applicable laws.

We do not disclose personal information unnecessarily.


7. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.

Information is stored securely using trusted systems, including:

  • secure servers located in New Zealand
  • cloud services with appropriate security protections

Data is protected through safeguards such as encryption and access controls.

Where third-party providers are used (e.g. hosting or data storage), they are required to meet appropriate privacy and security standards.


8. How Long We Keep Information

We retain personal information only for as long as necessary for the purposes it was collected.

In general:

  • levy records are retained for up to 7 years
  • annual return records are retained for at least 2 years

When information is no longer required, it is securely deleted or anonymised.


9. Your Rights

Under the Privacy Act, you have the right to:

  • request access to your personal information
  • request correction of your personal information

If you are an account holder, you may update some of your information directly through your account.

To request access or correction, please contact us using the details below.


10. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how users interact with the site and to improve performance.

These tools generally collect non-identifiable information such as browser type, pages visited, and time spent on the site.

You can adjust your browser settings to disable cookies if you prefer.


11. Communications

We may contact you about levies, annual returns, research, tools, or events.

You can opt out of receiving non-essential communications at any time by contacting us at info@sgrr.org.nz.


12. Privacy Breaches and Complaints

If a privacy breach occurs that is required to be reported under the Privacy Act, we will notify affected individuals and the Office of the Privacy Commissioner.

If you have a concern or complaint about how your information has been handled, please contact us. We will investigate and respond as soon as practicable.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner.


13. Contact Us

If you have any questions or wish to request access to or correction of your personal information, please contact:

Seed and Grain Readiness and Response (SGRR)
Email: info@sgrr.org.nz


14. Changes to This Statement

We may update this Privacy Statement from time to time.

The latest version will always be available on our website.

Copyright © 2026 Seed and Grain Readiness and Response - Arable Biosecurity - All Rights Reserved.

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